EUROPE

We craft toys by hand and in small production runs.

As our workshop is currently occupied with fulfilling orders from current clients, we are only able to take on new wholesale customers in countries where our toys are currently underrepresented or if or we really want to be part of your shop.

If you want to work wholesale with us please send an email with some information about you and your shop.

You must have a resale permit or buisness tax number to order

Please login for a discount if you are an existing customer or to request  access email us with your company information for an account and we'll get back to you with your login details as soon as possible.


Wholesale orders are for limited items


For  many of our store items, we can accommodate special and tailored orders if the deisred products can´t be found. Reach out to us via email and we´ll be happy to provide assistance!


Please email us at info.normadot@gmail.com for more information.
normadot  welcomes all new stockists from large retailers to independent boutiques.
You must have a resale permit or buisness tax number to order
Please login for a discount if you are an existing customer or to request  access email us with your company information for an account and we'll get back to you with your login details and price list as soon as possible.

EU ORDERING

  • The minimum order required is 334,00 Euro
  • No minimum re order

The order process manual payment

1. Dealer places the order

2. Dealer receives automatic order confirmation

4. normadot packs the order

5. Dealer receives request for prepayment 

5. Dealer pays in advance

6. normadot sends the order

7. Dealer receives the shipment

 

The order process online payment

1. Dealer places the order

2. Dealer pays in advance

3. Dealer receives automatic order confirmation

4. Dealer receives within 24 hours order confirmation with shipping date details

5. normadot packs the order

6. normadot sends the order

7. Dealer receives the shipment

 

Cancellation

You possess the capability to submit a cancellation request on your order within a 24-hour period from its placement, provided the order hasn't started processing or been shipped.

Please email us at ; info.normadot@gmail.com

 

     Payment

    • Credit card payment

    For orders made through the Website we accept payment using the following debit and credit cards: Visa, Mastercard, American express , Appel pay payment Shop pay and paypal.
    For card payments, follow the instructions given on the Website when paying. 

    • Manual Payment
    When you choose manual payment, you pay by payment in advance to our bank account or PayPal
    Manual payment orders must be prepaid   1 - 5 days before shipping - by PayPal or bank transfer
    When you choose manual payments, your order will be marked as unpaid on the orders page. We will then arrange to receive payment in a way that works best for you. As soon as we have received your order , we will send you an order invoice - within 24 hours  - containing payment instructions, payment date, shipping date and shipping providerAfter we recieve payment for your order , we will mark the order as paid on the order details page and fulfill the order as an online payment.

    Shipping Within Europe

    • Please allow 6 - 12 weeks order processing time
    • Lead time may vary depending on availability or volume.
    • Expected delivery dates will be discussed at the time of the order
    • All parcels will ship GLS or Post Nord determined by cost unless otherwise specified.
    • We offer free shiping + Euro 468,00 orders
    • Flat rate shipping Euro 14,00 
    • All orders are shipped from our studio in Denmark

    Pricing

    • All prices are subject to change without notice

    Third party marketplace policy

    • All online sales must come through your independent e- commerce site. Normadot do not partners with companies who sell on Amazon.com or any 3rd party websites such as ebay etc.
    • Any existing or prospective  customer must have approval from normadot to obtain an exclusive agreement to sell on any third party marketplace.

    Drop shipping and c.o.d.

    • Normadot does not drop ship or ship c.o.d.

        Claims

        • All shipments must be inspected at the time of delivery for shortage and damages before signing acceptance of goods. Any claims for damages or shortage of packages must be made directly with the carrier immediately. We are not responsible for any delay or damage caused by the carrier. If there is concealed damage, please contact us within 14 days of recieving the goods.

         Returns

        • normadot will accept returns within 5 days of order delivery. Items must be in resalable condition. Products cannot be returned without prior authorization.There will be a 20% restocking fee assessed for any items returned .Shipping & handling charges are not refundable . If returning products due to defect or damage normadot cover shipping fees. Simply return the merchandise with the original invoice and a note stating your reason for return and we’ll gladly refund your purchase price.

             

            Please note that silkscreen printed products are individually made and there could be slight differences between them.

            For any additional information, please, write us to ;

            info.normadot@gmail.com

             

            Thank You

            Pernille Bille

            www.normadot.com

            #normadot

            Vat No: DK 34096422

            Wholesale Account Application

            Some of our products are available for wholesale.Please select your area below for wholesale conditions